October 28, 2025
Riding Smoothly Starts with Knowing the Signs
E-bikes are revolutionising the way we commute, explore, and exercise. But like any piece of precision machinery, they need regular care to stay in top shape. Ignoring small problems can lead to costly repairs or worse-complete breakdowns when you’re far from help. That’s why knowing the early signs of bike wear is crucial.
Looking to ride the Northern Rivers Rail Trail one way without worrying about how to get back? Whether you’re visiting for the day or planning a scenic ride between towns, Better By Bike makes it easy with our e-bike hire and shuttle service combo.
Whether you ride daily along the Northern Rivers Rail Trail or just on weekends around Byron Bay, this guide will help you spot the red flags and understand when it’s time for professional e-bike servicing.
Decreased Battery Range or Performance
Is your e-bike suddenly struggling to reach its usual range? If your battery seems to drain faster than before-or doesn’t charge fully-this could point to a battery health issue or an underlying power system fault.
Tip: Fluctuating voltage, charging delays, or inconsistent pedal assist levels are strong indicators that you need a diagnostic service to avoid getting stranded.
Noisy or Sluggish Motor
If your motor starts to hum louder than usual, makes grinding noises, or fails to respond consistently, it’s a clear warning. E-bike motors are complex and should always be serviced by experienced mechanics.
A professional diagnostic ($180 at Better By Bike) includes motor testing, connector checks, and software updates-often resolving issues before they become major repairs.
Loose Gears, Jerky Shifting or Slipping Chain
Smooth gear shifting is essential for a comfortable ride. If you notice jerking, gear skipping, or delayed response when shifting, your drivetrain components might be worn or misaligned.
These issues are part of a gear adjust or full bike service. Catching them early can save you from chain damage or cassette wear, which are more expensive to replace.
Brakes Feel Spongy or Unresponsive
Brakes should respond instantly. If they feel soft, make a squealing noise, or require more force than usual, you could be dealing with worn pads or air in the brake lines.
A hydraulic brake bleed service ($60) or simple pad replacement ($29) might be all you need. But delaying can put your safety at risk-especially when riding downhill around Byron Bay’s trails.
Wobbly Wheels or Vibrations
Ever feel like your wheels have a slight wobble or your ride is rougher than usual? This could be a sign that your wheels are out of true.
A wheel truing service ($50) helps realign the rim, reducing vibration and improving handling. It’s also a good chance to inspect your spokes and hub.
Unusual Noises or Creaks When Pedalling
Clicks, creaks, or squeaks aren’t just annoying-they’re your e-bike asking for help. These noises often mean there’s something loose, dry, or wearing out, from bottom brackets to pedals.
Our mechanics can pinpoint and fix these minor problems before they cause long-term frame or component damage.
Dash Errors or Warning Lights
Modern e-bikes often have digital displays. If you’re seeing error codes or blinking lights, don’t ignore them. They’re trying to alert you to electrical issues, sensor faults, or internal diagnostics.
Bring your e-bike in for a diagnostics & service appointment so we can connect it to our tools and uncover what’s really going on.
Why Regular E-Bike Servicing Saves You Money
Just like a car, your e-bike benefits from routine servicing to extend its life and prevent expensive failures. Our $180 e-bike diagnostic service includes:
- Battery capacity testing
- Motor performance checks
- Gear and brake system assessment
- Software updates (where applicable)
- Safety and wear inspections
This service is especially popular among commuters, weekend riders, and those preparing for long-distance rail trail adventures.
Locations: Local Bike Repairs You Can Trust
We service all brands and e-bike types at our two convenient locations:
Murwillumbah Workshop
Inside Murwillumbah Railway Station
Appointments required – Call 0408 444 858
Byron Bay Workshop
Byron Arts & Industrial Estate
Call ahead to book
Final Thoughts: Don’t Wait for a Breakdown
Your e-bike is an investment-both financially and in your lifestyle. Catching the early signs of bike wear keeps you safe and saves you money in the long run.
Book your $180 diagnostic e-bike servicing today and keep riding with confidence around Murwillumbah, Byron Bay, and beyond.
